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Tact and DiplomacyHave you ever said or done anything at work you later regretted? Maybe it caused embarrassment or loss of respect. Perhaps it even directly affected your job. Don't worry, you aren't the first person who's done this. But there are people who always seem to communicate with diplomacy and tact. What are the secrets to their success?People who communicate with tact and diplomacy show sensitivity and respect to others. But that's not all. They also understand that each and every situation is different. The message has to be packaged according to who's receiving it and where the interaction takes place.This course details the characteristics of tact and diplomacy so you may apply them in any situation. You'll learn how to communicate effectively with people by considering their communication style preferences. You'll explore how to do this in specific professional relationships with superiors, subordinates, coworkers, and customers. Once you've figured out the right thing